Tech Support: Designed to Frustrate and Disappoint
6 min readMay 17, 2020
Let’s face it, people hate contacting tech support. Whether it’s because of long wait times, bad experiences, going to the Apple store (in the past), or general frustration, people will go OUT of their way to avoid speaking with tech professionals. There are literally hundreds of millions of people that frustratingly plow through tech problems with little or no help, especially if they don’t know or…